Privacy Policy – Fragento.in

Effective Date: 10 September 2026

Welcome to Fragento.in. Your privacy is important to us. This Privacy Policy explains how Fragento collects, uses, stores, and protects your personal information when you visit or purchase from our website.

1. Information We Collect

When you use Fragento.in, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • PIN Code and City

Order Information

  • Products purchased
  • Payment method (Prepaid/Cash on Delivery)
  • Order history
  • Delivery status

Device Information

  • IP Address
  • Browser type
  • Device information
  • Cookies and website usage analytics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send order confirmations and shipping updates.
  • Provide customer support.
  • Improve our website and shopping experience.
  • Prevent fraudulent transactions.
  • Send promotional offers only if you choose to receive them.

We do not sell or rent your personal information to third parties.

3. Payments

Fragento.in supports secure payment methods through trusted payment gateways.

Your card, UPI, or banking details are processed securely by our payment partners. Fragento does not store your complete payment or debit/credit card information on our servers.

4. Shipping & Delivery Information

Your shipping information is shared only with trusted courier partners for order fulfillment and delivery.

This includes:

  • Name
  • Phone Number
  • Delivery Address

Only the information necessary to complete delivery is shared.

5. Cookies

We use cookies to:

  • Keep products in your shopping cart.
  • Remember your preferences.
  • Improve website performance.
  • Measure website traffic through analytics.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communication

If you subscribe to our newsletter or promotional messages, we may send:

  • New fragrance launches.
  • Exclusive offers.
  • Discount campaigns.

You can unsubscribe anytime using the unsubscribe link in our emails or by contacting us.

7. Data Security

We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information (subject to legal obligations).
  • Opt out of promotional communications.

To make a request, contact us using the details below.

9. Third-Party Services

Fragento.in may use trusted third-party services, including:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Google Analytics
  • Meta (Facebook & Instagram) Pixel

These services have their own privacy policies governing how they handle your information.

10. Children’s Privacy

Fragento.in is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Fragento

Website: www.fragento.in

Email: fragentoperfume@gmail.com

Customer Support: Available through our website contact page.